Phoenix Logistics Management Pty Ltd ACN 624 542 249 was formed in Melbourne, February 2018.
With over 30 years of Operational and Commercial Experience in Logistics and Freight Management, both Domestically and Internationally we support our customers logistical needs through providing access to an agile freight network and a re-engineered approach to Logistics and Freight Management.
The coordination of these processes can be particularly challenging because of the need to optimise and effectively manage Transport costs, whilst not diluting your product or your service offering to your customers.
Our service excellence and our continual Process Improvement strategy formulates, our service attributes and after care to our valued customers and an integral component to our supplier and customer relationships is ensuring long term and sustainable, trusted solutions that work.
We love our customers and it shows, based on our continual initiatives that we independently and proactively deploy enabling our customers to conduct business when they want and how they want.
Strong Supplier and Customer Relationships enables Phoenix Logistics Management the ability to effectively manage shifts in our customer’s business and the agility to develop tools and processes to manage these shifts and then apply “best practices”.
Why our Customers love us.
Our Focus is not to follow a script, but to deliver excellence in customer care. Innovative, agile and customer centric, our organisation has been built on providing customer service excellence and a re-engineered approach to customer care and freight and logistics management.
Why our Customers love us.
Our team’s intimate knowledge of our customers and our customers product supports us, in identifying reoccurring or potential reoccurring systemic issues. By getting to know all the moving parts of our customers business, we get to know how you want us to move within your business.
Why our Customers love us
Absolutely can do!!
Our point of difference is our exceptional Customer Care. Our exceptional passionate customer service combined with our linear network knowledge is our strategic approach and our competitive advantage.
Why our Customers love us.
Do you have an inquiry on a consignment?
It’s simple. By clicking on Customer Service and “Request an Update” on a consignment, all your consignment details along with your message is automatically broadcasted to our customer service team.
Implementation and Carrier Transition Management.
Phoenix Logistics Management identifies the optimum strategy for carrier transition through effective change management and by conducting a risk assessment, ensuring seamless change.
Operational Assessment
Operational Design
