Services

Our Service Offering

  • Strategic Distribution Management
  • Multi Carrier Network Access
  • Industry Knowledge
  • Electronic Online Despatch – Ship Smart with Cario
  • Dedicated Account Management
  • Customer Service
  • Freight Analysis
  • Freight Cost Auditing and Singular Invoice Solution

Strategic Distribution Management

Phoenix Logistics Management, enabling your reach to your customers with the right distribution strategy, supported by a sustainable cost and delivery model.

Whether it is part of your logistics and freight process, last mile or all your freight, our experienced staff will focus on a designed solution to streamline your current freighting methods and deliver an improved, operational and commercial distribution model.

Multi Carrier Network Access

Providing cost effective and flexible access to a wide national and international network.

By completing an extensive carrier selection process and a carrier capability statement, Phoenix Logistics Management ensures your freight and logistics model is relevant and supporting your customers ever changing needs. Now is the time to revise your current logistical processes.

Industry Knowledge

Our People are our biggest problem solvers and can provide you with the competitive advantage through proven industry experience and industry Solutions. Our customers enjoy collaborative works on joint development through our network and supplier knowledge and the ability to communicate shifts in our customers logistics and freighting needs.

Electronic Online Despatch – Ship Smart with Cario

Our Master distribution and despatch platform enables our customers to effectively manage their distribution needs and costs through one view.

Dedicated Account Management

Our everyday account management is recognised as industries best practices by routinely delivering value beyond the supply chain through continual process improvement.

Our After Care Services

Our experienced and professional account managers provide our customers with a competitive advantage through their proven industry knowledge and honest, trusted advisory.

  • Intimate Operational and Industry Knowledge Including International
  • Dedicated, Experienced and Passionate about your business
  • Project Management
  • Successful Implementation of Integrated platforms
  • Collaborative Relationship and works towards joint development of capabilities
  • Delivering value beyond the freight cost
  • Continual Process Improvement Strategy

Customer Service

Passionate, Lead Customer Service.

When many 3rd parties and Freight companies are becoming identified by their absence of customer service, Phoenix Logistics Management, routinely delivers exceptional, dynamic customer service, through their linear industry knowledge and their honest and passionate drive to attain a favourable outcome for our customers.

Controlling the uncontrollable, our industry experts are our most important asset.

  • Attentive, Accessible and Actionable
  • Industry experts Outcome Driven
  • Carrier Pick up Co-ordination and Management
  • Daily Load and Delivery Plan Co-ordination
  • Time Sensitive and Controlled Delivery Management
  • Time Slot Management
  • One off Freight Quotations
  • Caretaking the variables in your day to day distribution
  • At Home Delivery Co-ordination
  • Reverse (Returns) Logistics end to end Co-ordination

The best is the very least that we can do for our customers.

Freight Vendor Analysis and Metrics

Phoenix Logistics Management provides deep analysis and cost optimisation across multiple carrier and service offerings and options.

What is the real difference in the freight quote ?

Are your organisations current delivery goals and customer expectations being fulfilled.

Cost Reduction and Process optimisation.

Freight Costs are not necessarily a fixed cost in your supply chain.

What processes, tools and varied despatch platforms are you utilising to manage your freight requirements and freight costs and after freight costs?

Increasing your visibility and providing you with freight cost transparency, before you despatch, is the one of the key elements in freight cost optimisation.

Determine logistically what efficiencies can be gained through our operational assessment and carrier capability statement.

Freight Cost Auditing and Singular Invoice Solution

Our internal systems and controls are providing our customers with the framework to take care of possible carrier over billing.

By analysing freight vendors (carriers) and your logistical outflows, Phoenix Logistics Management is changing the logistics and freight management landscape by delivering long term, sustainable and cost effective solutions, whilst not compromising service.

Delivering tangible business outcomes through reduced operational and logistical costs.

Discover the real vale in the freight quote.